Just let us know the problem and we will despatch an engineer to diagnose and fix it, all for a fixed rate cost, with no contractual commitment.
SIMPLE APPROACH
TO IT MAINTENANCE
If you require a guaranteed SLA alongside this flexibility, why not try our Global Resource Voucher Scheme.
HOW IT WORKS
VOUCHERS
You purchase a block of vouchers
SLA
Fix the SLA to suit your needs
LOG
Log an incident against your vouchers
DISPATCH
We despatch the engineer to site and keep track of your usage by sending weekly or monthly reports
Small print:
- Valid for any of Orion Global’s Services
- Doesn’t include the supply of replacement parts
- A minimum purchase of X 10 vouchers upfront
- Can be topped up at any time
- Vouchers are valid for 12 months
